High quality
Product has been tested
Fast delivery
Receive within 3 days
Attractive gifts
Many hot promotions
Free Support
24/7 Support
WELCOME TO MERCER
At Mercer, we believe that a luxury watch is more than just a timekeeping tool; it’s a statement of elegance, precision, and craftsmanship. Since our founding, Mercer has been dedicated to providing the finest selection of premium watches to discerning customers around the world. Each piece in our collection reflects our commitment to excellence and timeless design, offering you the perfect companion for every moment.
Vision, Mission, and Core Values
Vision
To become a global leader in luxury watch retail, inspiring confidence and elegance in every customer through our curated selection of the world’s most distinguished timepieces.
Mission
Our mission at Mercer is to offer an unparalleled watch shopping experience by providing exceptional products, personalized customer service, and a commitment to authenticity. We aim to connect watch enthusiasts with timepieces that reflect their unique style and passions, creating lasting memories with every purchase.
Core Values
- Quality: We strive to offer only the finest, meticulously crafted watches that stand the test of time.
- Integrity: Our dedication to authenticity and transparency builds trust and ensures our customers receive genuine products.
- Customer-Centric: We put our customers at the heart of everything we do, delivering exceptional service and support at every step.
- Excellence: We continuously seek to raise the bar in product offerings and customer experience, ensuring Mercer remains a trusted destination for luxury watches.
Why choose us?
Exclusive Collections
We offer a handpicked selection of luxury watches from renowned brands worldwide, ensuring you find something unique and exquisite.
Authenticity Guarantee
Every timepiece sold by Mercer is 100% authentic and comes with a certificate of authenticity, giving you peace of mind with every purchase.
Personalized Service
Our expert team is passionate about watches and is here to provide personalized advice, helping you choose the perfect watch for any occasion.
Secure Shopping
We use state-of-the-art security measures to protect your personal data and provide a seamless, worry-free online shopping experience.
BEST SELLING PRODUCTS
Customer Reviews
“I’ve been a watch collector for over 10 years, and Mercer has quickly become my go-to shop. The selection is fantastic, and I appreciate how knowledgeable the staff is. They truly helped me find a watch that fits my style perfectly.”
— James W.
“Shopping at Mercer was such a personalized experience. I was able to consult with their team, who guided me to the perfect luxury watch for my anniversary. The service was top-notch, and I couldn’t be happier with my purchase!”
— Emily R.
“I was looking for a special gift for my father, and Mercer exceeded my expectations. The watch I purchased was beautifully packaged, and the quality is outstanding. I’ll definitely be returning for more.”
— Michael D.
Frequently Asked Questions (FAQs)
Are all watches sold by Mercer authentic?
Yes, all watches sold by Mercer are 100% authentic. We guarantee that every timepiece comes with a certificate of authenticity, ensuring you receive a genuine and high-quality product.
What is your return and exchange policy?
If you’re not completely satisfied with your purchase, you can return or exchange items within 30 days of receipt. Please ensure that items are in their original condition, unworn, and with all tags attached. For more details on how to initiate a return, please contact our customer service team.
How long does shipping take?
Shipping times vary based on your location. Typically, standard shipping takes 5-7 business days, while expedited shipping options are available for faster delivery. You will receive a tracking number once your order has shipped.
What payment methods do you accept?
We accept a variety of payment options, including major credit cards, debit cards, and online payment methods for your convenience. All transactions are secure and encrypted for your safety.
How can I contact customer support?
You can reach our customer support team by phone at (808) 200-3820 or via email at info@vacheronprecision.com. We are available to assist you with any inquiries, order updates, or support from Monday to Friday, 9 AM to 6 PM (PST).
